Privacy Policy

Last updated: January 17, 2025

1. Introduction

Offcam ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video generation service at offcam.ai (the "Service").

2. Information We Collect

Account Information

When you create an account, we collect your email address and name. If you sign in with Google, we receive your basic profile information from Google.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card details. Stripe may collect payment information in accordance with their privacy policy.

Content You Create

We store the topics, scripts, and settings you use to generate videos. Generated videos are stored temporarily to allow you to download them.

Usage Data

We automatically collect information about how you interact with our Service, including pages visited, features used, video generation history, and device information (browser type, operating system, IP address).

Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, and analytics. We use Meta (Facebook) Pixel to measure advertising effectiveness. You can control cookies through your browser settings.

3. How We Use Your Information

Provide, maintain, and improve our Service
Process your transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and abuse
Personalize and improve your experience
Measure advertising effectiveness (with your consent where required)

4. Information Sharing

We do not sell your personal information. We may share information with:

Service Providers: Third parties that help us operate (Stripe for payments, Supabase for authentication, cloud hosting providers)
Analytics Partners: To help us understand how our Service is used
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your account information for as long as your account is active. Generated videos are stored for 30 days after creation. You can request deletion of your account and associated data at any time by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit (SSL/TLS), secure data storage, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Delete your personal information
Object to or restrict certain processing
Data portability
Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at privacy@offcam.ai.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our practices, contact us at:

Email: privacy@offcam.ai